Email us support@kingdivision.com


Can't find a question? Email us at support@kingdivision.com

How much does shipping cost?



(12 - 20 Business Days)


$19 (orders under $150)

FREE (orders over $150)

(5 - 10 Business Days)

Please note: Above shipping estimate excludes processing time of 1 to 5 business days.

How long will my order take to arrive?

Standard Shipping - 12 to 20 Business Days

Express Shipping - 5 to 10 Business Days

Will I have to pay any import duties/taxes on top of my order?

Most customers do not incur any extra import duties.

However, any duties and taxes payable will be the responsibility of the customer. If unsure, we recommend contacting your customs office to check whether you will incur any charges.

I just received my watch but it arrived broken. What should I do?

Please contact us at support@kingdivision.com, describing the issue with the product. It will help if you attach good, close-up photo(s) or videos demonstrating the fault. Please include your name and order number, and provide as much detail as possible so we can help you faster.

How do I return or exchange my item?

We offer a 30-day returns policy. If you decide you would like to return your order please contact us within this time to start the return process.

For detailed information on returns, please refer to our Returns Page HERE

What payment methods do you accept?

We take PayPal, Visa, MasterCard, AMEX and most other major credit cards.

US customers can also select Afterpay to pay for their order over 4 interest-free installments. Your order is shipped right away before you've even paid the order in full.


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King Division